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Mike is a third-generation licensed funeral home director and worked in his family’s funeral home for over 20 years. When Mike lost his two beloved Rottweilers, Hannah and Luke, he discovered the lack of professionalism and dignified care that was available. Mike
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His loss became a dream. Given his education, training, experience, and family heritage, Mike knew it was his responsibility to improve the quality of end-of-life pet care. He started Pets at Peace by Harris Funeral Home in 2009 and given its immediate success, was able to launch Pet Passages® in 2011.
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It has grown into a nationwide franchise that has truly set the highest possible standard of dignified, quality care for the pet funeral and cremation profession.
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This format will be utilized for the services post type as well. This format will be utilized for the services post type as well. This format will be utilized for the services post type as well.
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We offer both in-home and in-office options, allowing you to choose the.
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We offer both in-home and in-office options, allowing you to choose the.
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We offer both in-home and in-office options, allowing you to choose the.
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The moments immediately following the loss of a pet can feel overwhelming and confusing. Whether you are at home or at a veterinary clinic, the most important thing to know is that you don’t have to navigate these logistics alone.
Pet Passages® is a franchise opportunity tailored specifically to individuals who:
- Are seeking the freedom of self-employment
- Want to build a business with significant revenue potential
- Are looking for a low-risk path to ownership
- Are ready for fast, supported growth
- Believe in delivering exceptional care and customer servic
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If your pet has passed away at a veterinary hospital, you will need to ask which pet crematory they use. You do not have to use the facility your veterinary hospital suggests. Bring the cremation authorization form and call us at 585-265-9933 and we will handle the logistics. Partner vets will guide you through the process and provide relevant forms.
If your pet has passed away at home you may bring the pet to us, but we do require a scheduled appointment during office hours. After hours appointments are available upon request. Arranging the pick-up of your pet from your home is also available for a fee. Please call (585) 265-9933.
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If your pet has passed away at a veterinary hospital, you will need to ask which pet crematory they use. You do not have to use the facility your veterinary hospital suggests. Bring the cremation authorization form and call us at 585-265-9933 and we will handle the logistics. Partner vets will guide you through the process and provide relevant forms.
If your pet has passed away at home you may bring the pet to us, but we do require a scheduled appointment during office hours. After hours appointments are available upon request. Arranging the pick-up of your pet from your home is also available for a fee. Please call (585) 265-9933.
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If your pet has passed away at a veterinary hospital, you will need to ask which pet crematory they use. You do not have to use the facility your veterinary hospital suggests. Bring the cremation authorization form and call us at 585-265-9933 and we will handle the logistics. Partner vets will guide you through the process and provide relevant forms.
If your pet has passed away at home you may bring the pet to us, but we do require a scheduled appointment during office hours. After hours appointments are available upon request. Arranging the pick-up of your pet from your home is also available for a fee. Please call (585) 265-9933.
Your Local Pet Passages
Pet Passages Rochester, NY
348 NY 104 Ontario, NY 14519
(585) 265-9933
Monday – Friday: 9:00am – 5:00pm
Saturday: 9:00am – 1:00pm
Sunday: Closed
For the privacy and comfort of all our pet parents, Please call to schedule an appointment. If service is needed outside of our normal business hours additional fees may apply.
After years in the cremation industry it was obvious that a growing number of pet owners needed more to help get them the closure needed when they lose a pet. After a decade of trial and error, I learned about Pet Passages®. Their philosophy really nailed what it was that my clients were looking for. That along with the software, support and knowledge they provide made it an obvious choice for me.
Catherine Lemoine
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The moments immediately following the loss of a pet can feel overwhelming and confusing. Whether you are at home or at a veterinary clinic, the most important thing to know is that you don’t have to navigate these logistics alone. important thing to know is that you don’t have to navigate these logistics alone.
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This format will be utilized for the services post type as well. This format will be utilized for the services post type as well. This format will be utilized for the services post type as well.
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Nullam ac magna eget sapien pulvinar volutpat. Etiam ligula ante, pretium id accumsan sed, pellentesque et dolor. Integer in dignissim …
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Every Cremation Service Includes:
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Respectful Transportation
Prompt pick-up from your home or veterinary office.
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Respectful Transportation
Prompt pick-up from your home or veterinary office.
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Respectful Transportation
Prompt pick-up from your home or veterinary office.
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Respectful Transportation
Prompt pick-up from your home or veterinary office.
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Respectful Transportation
Prompt pick-up from your home or veterinary office.
Healing & Remembering Together
Finding comfort after a loss takes time. Explore our resources to help your family navigate grief and honor your pet's beautiful story.
A Family’s Guide to Grieving the Loss of a Pet
Download our guide to help you and your family through the difficultly of losing a pet.
Download PDFA Family’s Guide to Grieving
Download our guide to help you and your family through the difficultly of losing a pet.
View Pet TalesFeature Cards with Buttons Intro
Finding comfort after a loss takes time. Explore our resources to help your family navigate grief and honor your pet's beautiful story.
Your Pet is at a Veterinary Hospital
Whether your vet is a current partner of ours or not, the choice of crematory is always yours. See our full list of our veteranary partners >
If your vet works with Pet Passages
They will help you complete the necessary forms and notify us immediately. No further action is required from you.
If your vet uses a different facility
You are never required to use the service your vet suggests. Simply click the button below to finalize your plans. Our team will handle all the logistics and professional transportation from their clinic to our facility.
Your Pet is at Home
Whether your vet is a current partner of ours or not, the choice of crematory is always yours. See our full list of our veteranary partners >
If your vet works with Pet Passages
They will help you complete the necessary forms and notify us immediately. No further action is required from you.
If your vet uses a different facility
You are never required to use the service your vet suggests. Simply click the button below to finalize your plans. Our team will handle all the logistics and professional transportation from their clinic to our facility.